{"id":37286,"date":"2025-06-29T15:34:01","date_gmt":"2025-06-29T13:34:01","guid":{"rendered":"https:\/\/www.fbf.fr\/fr\/?p=37286"},"modified":"2025-06-29T15:34:15","modified_gmt":"2025-06-29T13:34:15","slug":"rapport-2024-de-lobservatoire-de-linclusion-bancaire","status":"publish","type":"post","link":"https:\/\/fbf.fr\/fr\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\/","title":{"rendered":"Rapport 2024 de l\u2019Observatoire de l\u2019inclusion bancaire\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Le <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.banque-france.fr\/fr\/publications-et-statistiques\/publications\/rapport-de-lobservatoire-de-linclusion-bancaire-2024\" target=\"_blank\">rapport de l\u2019Observatoire de l\u2019inclusion bancaire pour 2024<\/a> confirme comme le pr\u00e9c\u00e9dent que la mobilisation et le pragmatisme de tous les acteurs et en particulier des banques permet d\u2019obtenir des r\u00e9sultats concrets et positifs. <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019augmentation du nombre de clients d\u00e9tect\u00e9s fragiles financi\u00e8rement et de titulaires de l\u2019offre client\u00e8le fragile se poursuit, tout comme la baisse des frais bancaires dont les frais d\u2019incidents pour les plus fragiles (en moyenne 9 euros par mois pour un client identifi\u00e9 fragile financi\u00e8rement et environ 3 euros pour les b\u00e9n\u00e9ficiaires de l\u2019offre client\u00e8le fragile) viennent notamment confirmer l\u2019efficience des dispositifs mis en place par les banques.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le mod\u00e8le fran\u00e7ais de banque relationnelle qui peut encore allier cette ann\u00e9e proximit\u00e9, accompagnement personnalis\u00e9 et actions sp\u00e9cifiques fait, la preuve de son efficacit\u00e9 pour contribuer \u00e0 une meilleure inclusion bancaire et financi\u00e8re.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Et dans le contexte actuel de la transposition de la directive Cr\u00e9dit Consommation qui vise \u00e0 mieux encadrer les nouvelles formes de cr\u00e9dit notamment les paiements fractionn\u00e9s, la profession bancaire trouve tr\u00e8s souhaitable, comme le propose la Banque de France, une consultation syst\u00e9matique du FICP par tous les acteurs proposant \u00e0 leurs clients cette facilit\u00e9 de paiement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le rapport de l\u2019Observatoire de l\u2019inclusion bancaire pour 2024 confirme comme le pr\u00e9c\u00e9dent que la mobilisation et le pragmatisme de tous les acteurs et en particulier des banques permet d\u2019obtenir des r\u00e9sultats concrets et positifs. L\u2019augmentation du nombre de clients d\u00e9tect\u00e9s fragiles financi\u00e8rement et de titulaires de l\u2019offre client\u00e8le fragile se poursuit, tout comme la [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":37287,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","views":6448,"viewed_at":"1778494709"},"categories":[1585,3403,3346,3102,3348,3321,1582],"tags":[3406,3272],"class_list":["post-37286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-autres-publications","category-rubrique-bibliotheque","category-inclusion-bancaire","category-industrie-bancaire-francaise","category-mots-cles","category-rubrique-newsroom","tag-inclusion-bancaire","tag-industrie-bancaire-francaise"],"yoast_head":"<title>Rapport 2024 de l\u2019Observatoire de l\u2019inclusion bancaire\u00a0 - Actualit\u00e9s - F\u00e9d\u00e9ration bancaire fran\u00e7aise (FBF)<\/title>\n<meta name=\"description\" content=\"Le rapport de l\u2019Observatoire de l\u2019inclusion bancaire pour 2024 confirme comme le pr\u00e9c\u00e9dent que la mobilisation et le pragmatisme de tous les acteurs et en particulier des banques permet d\u2019obtenir des r\u00e9sultats concrets et positifs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fbf.fr\/fr\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rapport 2024 de l\u2019Observatoire de l\u2019inclusion bancaire\u00a0 - Actualit\u00e9s - F\u00e9d\u00e9ration bancaire fran\u00e7aise (FBF)\" \/>\n<meta property=\"og:description\" content=\"Le rapport de l\u2019Observatoire de l\u2019inclusion bancaire pour 2024 confirme comme le pr\u00e9c\u00e9dent que la mobilisation et le pragmatisme de tous les acteurs et en particulier des banques permet d\u2019obtenir des r\u00e9sultats concrets et positifs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fbf.fr\/fr\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\/\" \/>\n<meta property=\"og:site_name\" content=\"F\u00e9d\u00e9ration bancaire fran\u00e7aise\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-29T13:34:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-29T13:34:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fbf.fr\/uploads\/2025\/06\/Collaboration-symbolique-pour-promouvoir-linclusion-bancaire.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"jrho\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jrho\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\\\/\"},\"author\":{\"name\":\"jrho\",\"@id\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/#\\\/schema\\\/person\\\/5d3a07ec198e2518a63fbe4b95ef4884\"},\"headline\":\"Rapport 2024 de l\u2019Observatoire de l\u2019inclusion bancaire\u00a0\",\"datePublished\":\"2025-06-29T13:34:01+00:00\",\"dateModified\":\"2025-06-29T13:34:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\\\/\"},\"wordCount\":223,\"publisher\":{\"@id\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fbf.fr\\\/uploads\\\/2025\\\/06\\\/Collaboration-symbolique-pour-promouvoir-linclusion-bancaire.png\",\"keywords\":[\"Inclusion bancaire\",\"Industrie bancaire fran\u00e7aise\"],\"articleSection\":[\"Actualit\u00e9s\",\"Autres publications\",\"Biblioth\u00e8que\",\"Inclusion bancaire\",\"Industrie bancaire fran\u00e7aise\",\"Mots-cl\u00e9s\",\"Newsroom\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\\\/\",\"url\":\"https:\\\/\\\/fbf.fr\\\/fr\\\/rapport-2024-de-lobservatoire-de-linclusion-bancaire\\\/\",\"name\":\"Rapport 2024 de l\u2019Observatoire de l\u2019inclusion bancaire\u00a0 - 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