{"id":11466,"date":"2009-09-22T00:00:00","date_gmt":"2009-09-22T00:00:00","guid":{"rendered":"https:\/\/www.fbf.fr\/fr\/2009\/09\/22\/image-et-pratique-bancaire-des-francais-23eme-vague-2009\/"},"modified":"2022-01-19T13:43:03","modified_gmt":"2022-01-19T11:43:03","slug":"image-et-pratique-bancaire-des-francais-23eme-vague-2009","status":"publish","type":"post","link":"https:\/\/fbf.fr\/fr\/image-et-pratique-bancaire-des-francais-23eme-vague-2009\/","title":{"rendered":"Image et pratique bancaire des fran\u00e7ais 23\u00e8me vague (2009)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>L&rsquo;information progresse<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Transparence. 53 % des Fran\u00e7ais trouvent facilement les tarifs quand ils en ont besoin et 56 % d\u00e9clarent avoir une id\u00e9e pr\u00e9cise de ce que leur co\u00fbte leur banque annuellement (notamment gr\u00e2ce \u00e0 l&rsquo;envoi du r\u00e9capitulatif annuel de frais en 2008).  <br> <br>Une reconnaissance du r\u00f4le des banques en mati\u00e8re d&rsquo;octroi de cr\u00e9dit. 80 % des Fran\u00e7ais estiment que les banques ont raison de ne pas accorder de cr\u00e9dit lorsqu&rsquo;elles ne sont pas certaines que la personne est en mesure de rembourser.  <br> <br>La confiance sur Internet se poursuit. 71 % des Internautes consultent les sites bancaires. Ils sont m\u00eame 17 % \u00e0 les consulter une fois par jour. <br><\/p>\n\n\n<div class=\"postAttachment\"><div class=\"postAttachment__wrapper\"><div class=\"postAttachment__info\"><p class=\"postAttachment__name\">Etude FBF\/IFOP \u2013 Observatoire de l\u2019image des banques 2009<\/p><p class=\"postAttachment__fileSize\">956,3 Ko<\/p><\/div><a class=\"postActions__action postActions__action--big clickEvent postAttachement_link\" data-wp-interactive=\"fbf\/tracking\" data-wp-context=\"{&quot;category&quot;:&quot;file&quot;,&quot;action&quot;:&quot;download&quot;,&quot;label&quot;:&quot;Etude FBF\/IFOP \u2013 Observatoire de l\u2019image des banques 2009&quot;}\" data-wp-on--click=\"actions.push\" data-eventcategory=\"file\" data-eventaction=\"download\" data-eventlabel=\"Etude FBF\/IFOP \u2013 Observatoire de l\u2019image des banques 2009\" href=\"https:\/\/fbf.fr\/uploads\/2021\/02\/IFOP_enquete_image_pratique_bancaire_2009.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"postActions__label\">T\u00e9l\u00e9charger Etude FBF\/IFOP \u2013 Observatoire de l\u2019image des banques 2009<\/span><svg role=\"presentation\" class=\"postActions__icon\" width=\"14\"><use href=\"#download\" xlink:href=\"#download\"\/><\/svg><\/a><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>L&rsquo;information progresse<\/p>\n","protected":false},"author":36,"featured_media":17628,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","views":9176,"viewed_at":"1778445663"},"categories":[3320,3390,1603],"tags":[],"class_list":["post-11466","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rubrique-etudes-et-chiffres-cles","category-image-et-pratique-bancaire","category-la-banque-des-particuliers"],"yoast_head":"<title>Image et pratique bancaire des fran\u00e7ais 23\u00e8me vague (2009)<\/title>\n<meta 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