{"id":10267,"date":"2018-09-04T00:00:00","date_gmt":"2018-09-04T00:00:00","guid":{"rendered":"https:\/\/www.fbf.fr\/fr\/2018\/09\/04\/bon-usage-les-beneficiaires-de-loffre-specifique-clients-fragiles-ocf\/"},"modified":"2022-01-13T15:04:13","modified_gmt":"2022-01-13T13:04:13","slug":"bon-usage-les-beneficiaires-de-loffre-specifique-clients-fragiles-ocf","status":"publish","type":"post","link":"https:\/\/fbf.fr\/fr\/bon-usage-les-beneficiaires-de-loffre-specifique-clients-fragiles-ocf\/","title":{"rendered":"Bon usage : Les b\u00e9n\u00e9ficiaires de l\u2019Offre sp\u00e9cifique clients fragiles (OCF)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Aujourd\u2019hui, la profession bancaire d\u00e9cide d\u2019adopter un bon usage professionnel pour permettre \u00e0 chaque banque de conforter ses actions d\u00e9j\u00e0 entreprises et en cours, \u00e0 destination des clients identifi\u00e9s comme fragiles souscrivant l\u2019Offre sp\u00e9cifique.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les objectifs de ce bon usage professionnel sont les suivants : <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>R\u00e9affirmer la mobilisation compl\u00e8te de chaque banque pour promouvoir la diffusion de l&rsquo;offre sp\u00e9cifique aupr\u00e8s de la client\u00e8le \u00e9ligible ;<\/li><li>Am\u00e9liorer le contenu de l&rsquo;offre sp\u00e9cifique d\u00e9finie par la loi en limitant les frais en cas d&rsquo;accumulation d&rsquo;incident de paiement et d&rsquo;irr\u00e9gularit\u00e9 de fonctionnement pour les personnes qui ont souscrit \u00e0 l&rsquo;offre sp\u00e9cifique.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/fbf.fr\/fr\/communique_de_presse\/les-banques-plafonnent-les-frais-dincidents-de-paiement-pour-les-clients-de-loffre-specifique-clienteles-fragiles\/\">Les banques plafonnent les frais d\u2019incidents de paiement pour les clients de l\u2019Offre Sp\u00e9cifique Client\u00e8les fragiles<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"postAttachment\"><div class=\"postAttachment__wrapper\"><div class=\"postAttachment__info\"><p class=\"postAttachment__name\">Bon usage professionnel FBF pour les b\u00e9n\u00e9ficiaires de l&#039;Offre sp\u00e9cifique clients fragiles &#8211; septembre 2018<\/p><p class=\"postAttachment__fileSize\">383,6 Ko<\/p><\/div><a class=\"postActions__action postActions__action--big clickEvent postAttachement_link\" data-wp-interactive=\"fbf\/tracking\" data-wp-context=\"{&quot;category&quot;:&quot;file&quot;,&quot;action&quot;:&quot;download&quot;,&quot;label&quot;:&quot;Bon usage professionnel FBF pour les b\u00e9n\u00e9ficiaires de l\\u0027Offre sp\u00e9cifique clients fragiles - septembre 2018&quot;}\" data-wp-on--click=\"actions.push\" data-eventcategory=\"file\" data-eventaction=\"download\" data-eventlabel=\"Bon usage professionnel FBF pour les b\u00e9n\u00e9ficiaires de l&#039;Offre 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sp\u00e9cifique.<\/p>\n","protected":false},"author":36,"featured_media":21668,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","views":12327,"viewed_at":"1778493625"},"categories":[1733,3102,1586,3353],"tags":[3291,3406,3286,3273,3279],"class_list":["post-10267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bons-usages-professionnels","category-inclusion-bancaire","category-la-federation-bancaire-francaise","category-regles-professionnelles","tag-engagements","tag-inclusion-bancaire","tag-paiement","tag-particuliers","tag-regles-professionnelles"],"yoast_head":"<title>Bon usage : Les b\u00e9n\u00e9ficiaires de l\u2019Offre sp\u00e9cifique clients fragiles (OCF)<\/title>\n<meta name=\"description\" content=\"Aujourd\u2019hui, la profession bancaire d\u00e9cide d\u2019adopter un bon usage professionnel pour permettre \u00e0 chaque banque de 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