{"id":1676,"count":14,"description":"<img class=\" wp-image-26139 aligncenter\" src=\"https:\/\/www.fbf.fr\/uploads\/2021\/09\/FBF_norme-pro-300x169.png\" alt=\"\" width=\"196\" height=\"111\" \/>\r\n<div style=\"font-size: 15px\">Les normes professionnelles de la FBF, en tant que telles normatives pour tous les \u00e9tablissements, incluent:\r\n- les normes professionnelles ou d\u00e9ontologiques vis\u00e9es par l\u2019article 10 p) de l\u2019arr\u00eat\u00e9 du 3 novembre 2014 (anciennement le r\u00e8glement CRBF 97-02) ;\r\n- les codes de bonne conduite ou bonnes pratiques vis\u00e9s par l\u2019article L 612-1 II 3\u00b0 du code mon\u00e9taire et financier ;\r\n- les r\u00e8gles professionnelles ou codes de bonne conduite vis\u00e9s par l\u2019article 314-2 du R\u00e8glement g\u00e9n\u00e9ral de l\u2019AMF.\r\nCertaines normes relatives \u00e0 la commercialisation ou de protection de la client\u00e8le ont \u00e9t\u00e9 approuv\u00e9es par l\u2019ACPR conform\u00e9ment \u00e0 l\u2019article L612-29-1 du code mon\u00e9taire et financier.\r\n<em>Commentaire : chaque norme est transmise aux autorit\u00e9s de surveillance comp\u00e9tentes (AMF, ACP) qui contr\u00f4lent, le respect de son application dans le cadre de leur pouvoir de supervision. Les banques ont l\u2019obligation d\u2019appliquer la norme professionnelle.<\/em><\/div>\r\n<div style=\"font-size: 15px\">D'autres textes sont \u00e9galement disponibles dans la rubrique <a href=\"https:\/\/www.fbf.fr\/fr\/la-federation-bancaire-francaise\/regles-professionnelles\/\">R\u00e8gles professionnelles<\/a> : <a href=\"https:\/\/www.fbf.fr\/fr\/la-federation-bancaire-francaise\/regles-professionnelles\/bons-usages-professionnels\/\">bons usages professionnels, <\/a><a href=\"https:\/\/www.fbf.fr\/fr\/la-federation-bancaire-francaise\/regles-professionnelles\/preconisations\/\">pr\u00e9conisations<\/a>, <a href=\"https:\/\/www.fbf.fr\/fr\/la-federation-bancaire-francaise\/regles-professionnelles\/codes-et-conventions\/\">codes et conventions<\/a>.<\/div>","link":"https:\/\/fbf.fr\/fr\/la-federation-bancaire-francaise\/regles-professionnelles\/normes-professionnelles\/","name":"Normes professionnelles","slug":"normes-professionnelles","taxonomy":"category","parent":3353,"meta":[],"yoast_head":"<title>Normes professionnelles - F\u00e9d\u00e9ration bancaire fran\u00e7aise (FBF)<\/title>\n<meta name=\"description\" content=\"La FBF \u00e9tablit des normes professionnelles transmises aux autorit\u00e9s de surveillance comp\u00e9tentes (AMF, ACP). 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