{"id":4834,"date":"2022-02-08T15:50:00","date_gmt":"2022-02-08T13:50:00","guid":{"rendered":"https:\/\/www.fbf.fr\/en\/?p=4834"},"modified":"2025-09-19T15:52:00","modified_gmt":"2025-09-19T13:52:00","slug":"the-french-their-banking-their-expectations-fbf-ifop-third-study-part-1","status":"publish","type":"post","link":"https:\/\/fbf.fr\/en\/the-french-their-banking-their-expectations-fbf-ifop-third-study-part-1\/","title":{"rendered":"The French, their banking, their expectations \u2013 FBF \/ IFOP third study part 1"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>The French Banking Federation (FBF) is unveiling on an exclusive basis the first part of its \u201cLes Fran\u00e7ais, leur banque, leurs attentes\u201d survey on the image the French population has of banks. The survey was administered in December 2021 with the French public opinion institute, IFOP. This focus on the image of banks proves that closeness is key to customer satisfaction and trust.<\/strong><\/p>\n\n\n<div class=\"postAttachment\"><div class=\"postAttachment__wrapper\"><div class=\"postAttachment__info\"><p class=\"postAttachment__name\">The French, their banking, their expectations \u2013 FBF \/ IFOP third study part 1<\/p><p class=\"postAttachment__fileSize\">498.3 KB<\/p><\/div><a class=\"postActions__action postActions__action--big clickEvent postAttachement_link\" data-wp-interactive=\"fbf\/tracking\" data-wp-context=\"{&quot;category&quot;:&quot;file&quot;,&quot;action&quot;:&quot;download&quot;,&quot;label&quot;:&quot;The French, their banking, their expectations \u2013 FBF \/ IFOP third study part 1&quot;}\" data-wp-on--click=\"actions.push\" data-eventcategory=\"file\" data-eventaction=\"download\" data-eventlabel=\"The French, their banking, their expectations \u2013 FBF \/ IFOP third study part 1\" href=\"https:\/\/fbf.fr\/uploads\/2025\/09\/Study-FBF-Ifop-2021-the-french-their-banking-their-expectations.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"postActions__label\">Download The French, their banking, their expectations \u2013 FBF \/ IFOP third study part 1<\/span><svg role=\"presentation\" class=\"postActions__icon\" width=\"14\"><use href=\"#download\" xlink:href=\"#download\"\/><\/svg><\/a><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The French Banking Federation (FBF) is unveiling on an exclusive basis the first part of its \u201cLes Fran\u00e7ais, leur banque, leurs attentes\u201d survey on the image the French population has of banks. The survey was administered in December 2021 with the French public opinion institute, IFOP. This focus on the image of banks proves that [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":3563,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","views":688,"viewed_at":"1778467950"},"categories":[595,618,685,4,13,619],"tags":[224],"class_list":["post-4834","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-french-banking-industry","category-rubric-key-facts-and-figures","category-key-words","category-rubric-newsroom","category-overview","category-the-french-their-banking-their-expectations","tag-french-banking-industry"],"yoast_head":"<title>The French, their banking, their expectations \u2013 FBF \/ IFOP third study part 1 - The French, their banking, their expectations - The French Banking Federation (FBF)<\/title>\n<meta name=\"description\" content=\"The French Banking Federation (FBF) is unveiling on an exclusive basis the first part of its \u201cLes Fran\u00e7ais, leur banque, leurs attentes\u201d survey on the image the French population has of banks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fbf.fr\/en\/the-french-their-banking-their-expectations-fbf-ifop-third-study-part-1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The French, their banking, their expectations \u2013 FBF \/ IFOP third study part 1 - 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