{"id":346,"date":"2015-04-13T00:00:00","date_gmt":"2015-04-13T00:00:00","guid":{"rendered":"https:\/\/www.fbf.fr\/en\/2015\/04\/13\/significant-events-in-2014-customer-relationships\/"},"modified":"2021-02-09T17:07:00","modified_gmt":"2021-02-09T17:07:00","slug":"significant-events-in-2014-customer-relationships","status":"publish","type":"post","link":"https:\/\/fbf.fr\/en\/significant-events-in-2014-customer-relationships\/","title":{"rendered":"Significant events in 2014 : customer relationships"},"content":{"rendered":"\r\n<!--wp:heading -->JANUARY<!-- \/wp:post-content -->\r\n<!-- wp:paragraph --><p><br\/>The French National SEPA Committee, chaired by the Banque de France and the FBF, calls for the immediate migration to SEPA payment instruments.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->FEBRUARY<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>A decree simplifies the procedures for dealing with excessive personal indebtedness.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->MARCH<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><ul style=\"margin-left: 0.20in; list-style-type: disc; margin-top: 0; margin-bottom: 0;\"><li>The Consumer Affairs Act introduces class action lawsuits under French law and amends the borrowers&#8217; insurance scheme.<\/li><li>A decree establishes the naming for essential fees and bank services.<\/li><li>The FBF launches a new website: <a href=\"http:\/\/www.lesclesdelamediationbancaire.com\" target=\"_blanck\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline; \"><b>lesclesdelamediationbancaire.com<\/b><\/a><\/li><\/ul>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->APRIL<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>The FBF attends the International Conference on financial education hosted by the Francophone Banking Union in Brussels.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->MAY<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>Mediation with the FBF publishes its annual report and announces the go-live of its website, <a href=\"http:\/\/www.lemediateur.fbf.fr\" target=\"_blanck\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline; \"><b>lemediateur.fbf.fr<\/b><\/a>.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->JUNE<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>The Act of 13 June 2014 respecting inactive bank accounts and unclaimed life insurance contracts will come into effect on 1 January 2016.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->JULY<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>The FBF produces a video together with the Central Command of the Judicial Police aiming at preventing internationl credit transfer fraud.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->SEPTEMBER<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>The Financial Inclusion Observatory created by the Banking Act of 26 July 2013 is established.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->OCTOBER<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>The decree of 30 June 2014 on the special service offer for persons in precarious financial situations comes into force.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n<!--wp:heading -->NOVEMBER<!-- \/wp:heading -->\r\n<!-- wp:paragraph --><p><br\/>The financial incusion and excessive indebtedness prevention Charter of French Association of Credit Institutions and Investment Companies (AFECEI) is published.\n<br\/>\n<br\/>\n<br\/><\/p><!-- \/wp:paragraph -->\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>JANUARY The French National SEPA Committee, chaired by the Banque de France and the FBF, calls for the immediate migration to SEPA payment instruments. FEBRUARY A decree simplifies the procedures for dealing with excessive personal indebtedness. MARCH The Consumer Affairs Act introduces class action lawsuits under French law and amends the borrowers&#8217; insurance scheme. A [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","views":1225,"viewed_at":"1778493617"},"categories":[2],"tags":[],"class_list":["post-346","post","type-post","status-publish","format-standard","hentry","category-rubric-about-us"],"yoast_head":"<title>Significant events in 2014 : customer relationships - The French Banking Federation (FBF)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fbf.fr\/en\/significant-events-in-2014-customer-relationships\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Significant events in 2014 : customer relationships - The French Banking Federation (FBF)\" \/>\n<meta property=\"og:description\" content=\"JANUARY The French National SEPA Committee, chaired by the Banque de France and the FBF, calls for the immediate migration to SEPA payment instruments. 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